faq

Frequently asked questions

How long does it take to process an order?


We do our absolute best to get orders out as quickly as possible. We usually process orders between 1-3 business days.




Do you offer pick up/ curbside?


At the moment we do not offer pick up or curbside pickup.




What's your retun policy?


We do not accept any returns right now due to COVID.




What do I do if my package arrives damaged?


Please send us a picture of the damaged product and we will be more than happy to assist you.




Do you ship internationally?


At the moment we only ship in the US. However we are working on changing that and hope to have international shipping soon.




Can an order be modified?


If you have any questions, concerns, or changes to your order please send us an email right away at support@theharmonybox.com